Effective April 1, 2021, the Town of East Gwillimbury (EG) transitioned to monthly water billing. Water meters will also be read monthly.

Benefits of monthly billing for customers

  • Smaller and more consistent bill amounts
  • Consumption is monitored more frequently, and benefits include:
    • Detecting potential leaks in the household earlier; saving water and money
    • Ability to monitor user habits and high fluctuations in usage

How do I sign up for pre-authorized payment?

The Town of EG offers two pre-authorized payment plans for the payment of water and sewer bills.

  • Option One (PAP)
    • The full billed amount would be withdrawn on the bill due date (monthly).
  • Option Two (EPP)
    • An estimated annual usage is determined and divided by 12 monthly payments. Withdrawals will occur on the 19th of each month.

To enroll, please complete our pre-authorized payment plan-water and sewer form  and email it to our Water Billing Department.

Can I view my bills online?

All residents can now access their water accounts online to:

  • View account balances
  • View account transactions
  • View previous bill(s)

To register, you will need the 5-digit pin found on your water bill to login.

Online Portal

For additional questions please contact customer service.