The Town of East Gwillimbury (EG) strives to ensure that its governance, operations and activities are accountable and transparent, however, it must protect the privacy and personal information of the public.

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) provides the framework to provide access to public information, while ensuring the protection of personal information.

You can submit a Freedom of Information request to the Town to obtain information for records not available on our website.

Submit a FOI request

To submit a request, please complete the FOI Form. There is an application fee of $5 (no taxes apply).

Forms and payment can be submitted:

In-person – by visiting Customer Service, located inside of the Civic Centre. 

By mail – Send your completed application and a cheque payment to the Town of East Gwillimbury Civic Centre, located at:

19000 Leslie Street
Sharon, ON
L0G 1V0

Questions? Please email the Clerks department. 

How much is the fee for a request?
Fees for requests
RequestsFees (subject to applicable taxes)
Application $5.00
Photocopies and/or computer printouts 20 cents per page
Manually searching a record $7.50 per 15 minutes (does not apply to requests for own personal information)
Preparing a record for disclosure, including severing a part of the record $7.50 per 15 minutes (does not apply to requests for own personal information)
Developing a computer program or other method of producing a record from machine readable record

$15.00 per 15 minutes, if required
For records provided on CD-ROMs/ USBs $10 per disk/USB
The costs, including computer costs, that the institution incurs in locating, retrieving, processing and copying the record if those costs are specified in an invoice that the institution has received At cost

Appeals

If not satisfied with the Town's response to a request or fee estimate, the requester may make an appeal to the Information & Privacy Commission of Ontario (IPC) within 30 days of receipt of the decision letter or fee estimate.

An appeal can be filed by sending a completed Appeal Form or letter to the IPC Registrar, within 30 days after the FOI Coordinator has provided notice of their decision. The appeal should include:

  • The appellant's name, address and telephone
  • The Town's name and file number
  • A copy of the decision letter
  • A copy of the request
  • A brief explanation of the basis for the appeal fee: Personal information - $10, all other requests for information - $25